The second-hand marketplace Users Voice Anger About Sizing Modifications
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The popular resale platform has altered its measurement guidelines for women's and children's garments but did not contact all shoppers about the modification.
Social Media Reaction
Many shoppers and sellers are posting online claiming that product pages now present a different size category versus the original listing because of the remapping.
The company said the revised method more closely matches comparable marketplaces.
The platform has recommended to review their products and manually change the size where appropriate, resulting in member annoyance.
Sizing System Updates
Earlier, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was formerly size 12 but now shows as UK 16-18.
User Stories
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Manual Updates
Another shopper, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she said.
Service Background
The service features exceeding 100 million users, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.
